Shipping policy

Shipping Policy

Thank you for shopping with Royal Kiss Co. 👑 We are committed to carefully preparing and shipping every order.

Processing Time
Please allow 2–5 business days for your order to be processed before shipment. Processing times do not include weekends or holidays.

During launches, sales, holidays, or periods of high order volume, processing may take slightly longer. Any significant delays will be communicated when possible.

Shipping & Delivery
Shipping rates and available delivery options will be displayed at checkout. Once your order has shipped, you will receive tracking information using the email address or phone number provided at checkout.

Delivery times provided by the shipping carrier are estimates and are separate from our processing time.

Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. Please review your information carefully before submitting your order.

If an order is returned to Royal Kiss Co. because of an incorrect or incomplete address, additional shipping charges may be required to have the package resent.

Lost, Stolen & Delivered Packages
Royal Kiss Co. is not responsible for packages that are lost or stolen after the shipping carrier marks them as delivered. If your tracking information shows delivered but you cannot locate your package, please contact the shipping carrier first for assistance.

Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 3 days of delivery at TheRoyalKissCollection@gmail.com with your order number and clear photos of the item and packaging.

Questions about your order can be sent to TheRoyalKissCollection@gmail.com.

Royal Kiss Co.
You Deserve to Feel Like Royalty. 👑