ROYAL KISS CO. FAQ 👑
When will my order ship?
Orders are processed within our stated processing timeframe. Once your order ships, tracking information will be sent to the email address provided at checkout.
How can I track my order?
Once your order has shipped, you’ll receive an email containing your tracking information.
Can I change or cancel my order?
Please contact us as soon as possible. Once an order has entered processing or shipped, we may not be able to make changes or cancellations.
Do you accept returns or exchanges?
For hygiene and safety reasons, certain beauty and cosmetic products may be final sale. Please review our store policies before purchasing for complete details regarding returns and exchanges.
What if my order arrives damaged or incorrect?
Please contact us as soon as possible with your order number and clear photos of the item and packaging so our team can review the issue.
Are your lashes reusable?
With proper care, many of our lash styles may be worn multiple times. Always remove them gently and store them properly between wears.
How should I care for my lashes?
Gently remove adhesive after each wear, avoid soaking the lash band, and store your lashes in their original case to help maintain their shape.
How can I contact Royal Kiss Co.?
For questions about your order or our products, please contact our customer service team at TheRoyalKissCollection@gmail.com.
Still have questions?
We’re happy to help. Contact us and a member of our team will get back to you as soon as possible. 💕👑